Blog
Blog
Notes from Gateway Data on operations, AI, and building systems that make information easier to act on.
A Funny Thing Happened on the Way to Series D
How Support Operations roles and responsibilities shift across startup funding rounds, from the duct-tape era to enterprise readiness.
Read post →The SaaS SLA Slamdance
What happens when your SaaS provider goes down, and how LLMs like ChatGPT, Claude, and Gemini can help you interpret SLAs and claim service credits.
Read post →Why Small Business Owners and ADHDers Should Think Twice About DIY
DIY is tempting, rewarding, and far too easy to overdo. Why small business owners and ADHDers should know when to call in the pros.
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